Legal

Terms and conditions



Terms & Conditions

 

Last updated: 05/06/2026

 

These Terms & Conditions govern your use of the ROBINEXIS LTD website and any content, pages, forms, information, materials or features made available through it.

 

By using this website, you agree to these Terms & Conditions. If you do not agree, you should not use this website.

 

1. About us

 

This website is operated by ROBINEXIS LTD.

 

Company name: ROBINEXIS LTD

Company number: 16468366

Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

 

ROBINEXIS LTD provides smarter management software, automation, AI-enabled workflows, consultancy and related technology services.

 

Contact email: info@robinexis.com

 

 

2. Scope of these Terms

 

These Terms apply to use of this website.

 

They do not replace any separate written agreement, service agreement, proposal, order form, statement of work, data processing agreement or client contract entered into between ROBINEXIS LTD and a client.

 

Where a separate written agreement exists, that agreement will take priority in relation to the services covered by it.

 

 

3. Website information

 

The content on this website is provided for general information only.

 

We try to keep the website accurate and up to date, but we do not guarantee that all content is complete, current, error-free or suitable for your specific circumstances.

 

Nothing on this website should be treated as professional, legal, financial, technical or business advice. You should make your own assessment before relying on any information or deciding to use our services.

 

 

4. Enquiries and communications

 

You may contact us through website forms, email, newsletter sign-up forms, booking links or other communication methods made available on the website.

 

Submitting an enquiry does not create a client relationship or require ROBINEXIS LTD to provide services.

 

We may respond to enquiries at our discretion and may decline to provide services where appropriate.

 

 

5. Newsletter

 

If you subscribe to our newsletter, we may send you updates, insights, product information and other communications relating to ROBINEXIS LTD.

 

You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

 

Our use of personal data for newsletters and marketing is explained in our Privacy Policy.

 

 

6. Services

 

Any software, automation, AI, consultancy, implementation, integration, management or related services provided by ROBINEXIS LTD will be subject to separate terms agreed with the client.

 

Unless expressly agreed in writing, information on this website does not constitute an offer to provide services on specific terms, at a specific price, or within a specific timeframe.

 

We may change, withdraw, suspend or update our services, website content, features or pricing information at any time.

 

 

7. Client responsibilities

 

Where you become a client of ROBINEXIS LTD, you are responsible for providing accurate information, cooperating with onboarding, supplying necessary access or materials, and ensuring that your use of our services is lawful.

 

You are also responsible for ensuring that any personal data, customer data, business data, system access or third-party platform access you provide to us is supplied lawfully and with the necessary rights, permissions and notices.

 

 

8. AI and automation

 

ROBINEXIS LTD may provide services involving automation, AI-enabled workflows, integrations, communications, scheduling, CRM systems, operational management or related software.

 

AI and automation systems may produce outputs that require human review. Unless expressly agreed in writing, you are responsible for reviewing, approving and deciding how to use outputs generated or assisted by software, automation or AI tools.

 

You must not use our website or services to create, support, automate or distribute unlawful, fraudulent, misleading, harmful, abusive, discriminatory or malicious activity.

 

 

9. Acceptable use

 

You must not misuse this website.

 

You must not:

 

- Use the website unlawfully

- Attempt to gain unauthorised access to the website, systems, servers or connected infrastructure

- Introduce viruses, malware, harmful code or security threats

- Scrape, copy, harvest or extract data from the website without permission

- Use the website to send spam or malicious communications

- Interfere with the availability, performance or security of the website

- Use the website in a way that damages ROBINEXIS LTD, its users, clients, systems or reputation

 

 

10. Intellectual property

 

Unless otherwise stated, all content on this website belongs to ROBINEXIS LTD or its licensors.

 

This includes text, branding, logos, graphics, layouts, designs, website structure, copy, images, software-related materials and other content.

 

You may view and use the website for ordinary personal or business information purposes.

 

You must not copy, reproduce, modify, distribute, sell, license, publish or commercially exploit any part of the website without our prior written permission.

 

 

11. Third-party links and tools

 

This website may include links to third-party websites, platforms, tools, services, social media pages or embedded content.

 

We are not responsible for third-party websites, services, content, availability, security, privacy practices or terms.

 

You should review the terms and privacy policies of any third-party services you use.

 

 

12. Website availability

 

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted, secure or error-free access.

 

We may suspend, restrict, update or remove access to all or part of the website at any time, including for maintenance, security, operational or business reasons.

 

 

13. Limitation of liability

 

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

 

To the fullest extent permitted by law, ROBINEXIS LTD will not be liable for:

 

- Loss arising from reliance on general website information

- Loss of profits, revenue, business, goodwill or opportunity

- Indirect or consequential loss

- Website downtime, interruption, errors or security incidents outside our reasonable control

- Loss caused by third-party websites, platforms, providers or services

- Loss caused by misuse of the website or breach of these Terms

 

If you become a client of ROBINEXIS LTD, liability relating to paid services will be governed by the relevant client agreement.

 

 

14. Privacy and cookies

 

Your use of this website may involve the processing of personal data.

 

Please read our Privacy Policy and Cookie Policy to understand how we collect, use, store and protect personal data and how cookies are used on the website.

 

 

15. Data Processing Agreement

 

Where ROBINEXIS LTD processes personal data on behalf of a client, this may be governed by a separate Data Processing Agreement.

 

The Data Processing Agreement explains how we handle client-controlled personal data when acting as a processor.

 

 

16. Changes to these Terms

 

We may update these Terms & Conditions from time to time.

 

The latest version will be published on this page. By continuing to use the website after changes are published, you agree to the updated Terms.

 

 

17. Governing law and jurisdiction

 

These Terms & Conditions are governed by the laws of England and Wales.

 

The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or relating to these Terms or use of this website.

 

 

18. Contact

 

If you have any questions about these Terms & Conditions, please contact:

 

ROBINEXIS LTD

Email: info@robinexis.com

Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

 

Under the footer link, use this short description:

Terms governing use of the ROBINEXIS LTD website, enquiries, content, intellectual property, liability and related legal conditions.

Also add this line near your newsletter field:

By subscribing, you agree to receive email updates from ROBINEXIS LTD. You can unsubscribe at any time. See our Privacy Policy for details.

 

Stop losing bookings to missed calls. Start today.

Live in under 30 minutes

3-day free trial

Average client recovers £2,500 in month one

Robinexis

Dashboard

Targets

Data Sources

Profile

Organisation

Settings

Calls Handled

1,200

11%

Per Week

Appointments Rescheduled

323

3%

Per Month

No-Shows Recovered

23

5%

Per week

Bookings recovered per week

2000

Date

View

150

100

50

0

Wk 1

Wk 2

Wk 3

Wk 4

Wk 5

Wk 6

Wk 7

Wk 8

Filled from waitlist

Rescheduled

AI Insights

Open Friday evening to 7pm to increase your bookings 10%

12 clients haven't rebooked in 30+ days — AI can reach out automatically

Quick actions

Connect data source

Generate report

Stop losing bookings to missed calls. Start today.

Live in under 30 minutes

3-day free trial

Average client recovers £2,500 in month one

Robinexis

Dashboard

Targets

Data Sources

Profile

Organisation

Settings

Calls Handled

1,200

11%

Per Week

Appointments Rescheduled

323

3%

Per Month

No-Shows Recovered

23

5%

Per week

Bookings recovered per week

2000

Date

View

150

100

50

0

Wk 1

Wk 2

Wk 3

Wk 4

Wk 5

Wk 6

Wk 7

Wk 8

Filled from waitlist

Rescheduled

AI Insights

Open Friday evening to 7pm to increase your bookings 10%

12 clients haven't rebooked in 30+ days — AI can reach out automatically

Quick actions

Connect data source

Generate report

Stop losing bookings to missed calls. Start today.

Live in under 30 minutes

3-day free trial

Average client recovers £2,500 in month one

Robinexis

Dashboard

Targets

Data Sources

Profile

Organisation

Settings

Calls Handled

1,200

11%

Per Week

Appointments Rescheduled

323

3%

Per Month

No-Shows Recovered

23

5%

Per week

Bookings recovered per week

2000

Date

View

150

100

50

0

Wk 1

Wk 2

Wk 3

Wk 4

Wk 5

Wk 6

Wk 7

Wk 8

Filled from waitlist

Rescheduled

AI Insights

Open Friday evening to 7pm to increase your bookings 10%

12 clients haven't rebooked in 30+ days — AI can reach out automatically

Quick actions

Connect data source

Generate report